Information about the EU Data Act

What is the EU Data Act? 

The EU Data Act (Data Act) is a regulation that enables users of connected products and related services to access certain data generated in connection with their use of such products and services. The aim of the Data Act is to strengthen the data economy and give users the opportunity to benefit from the data they generate using the connected products they own, rent, or lease. 

Which Thermia products and services are covered? 

The Data Act’s rules on access to data apply to Thermia’s connected devices, such as heat pumps and control panels. The rules also apply to related services provided by Thermia. 

Our commitment to the EU Data Act 

Thermia is committed to taking the measures required under the Data Act to provide users with access to the data generated by Thermia’s products and services. Thermia upholds the Data Act’s principles of transparency, proportionality, and user control regarding access to generated data. The provisions of the Data Act ensure that generated data is made available under clearly defined conditions and in a secure manner – while safeguarding Thermia’s interests, for example with regard to trade secrets and intellectual property rights. 

What rights do users have under the EU Data Act? 

Users subject to the Data Act have the right to access and use certain data generated in connection with their use of connected devices and related services manufactured or provided by the Thermia. Users also have the right to request that such data be shared with third parties. Access, use, and sharing of such data by users and third parties are subject to separate terms and conditions. 

How can I access my data? 

You can access your data by submitting a request to Thermia’s designated Data Act point of contact. Please note that we may need to verify your identity before the data can be disclosed. Data disclosure will be subject to separate terms and conditions. 

How can I request that my data be shared with a third party? 

You can submit a request through Thermia’s designated Data Act point of contact. Please note that we may need to verify your identity before we can share your data. Data sharing will be subject to certain conditions. 

EU Data Act Point of Contact 

You can reach Thermia’s designated point of contact for the Data Act at the following email address: datarequest@thermia.com.